- These sources include TV, Print, Radio, Billboards etc.
Example: John Doe has one Radio ad and one print ad. He buys and assigns one tracking number for Radio ads and one tracking number for his print ad.
- These sources include onsite mediums such as Google Adwords, Google Organic, Bing Organic etc. These sources are where the tracking number will dynamically appear on your webpage when a visitor accesses it through an online source.
Example: Jane Doe averages 200 daily visitors to her webpage via Google Adwords ads and an additional 40 visitors to her webpage through links in email campaigns. She buys and assigns 10 tracking numbers for Google Adwords ads and 2 tracking numbers for her email campaigns.
- Likelihood scores apply to online sources only.
Likelihood scores refer to how confident we are that a particular website visitor made each phone call. We recommend the guidelines for online sources to have as close to 100% accuracy as possible. We will always match a visitor to your calls, but you may notice a drop in Likelihood scores if the 1 to 20 guideline is not closely followed.
You can always watch and monitor your likelihood scores in your call log. Click the bar chart icon in the source detail column for a particular call that has visitor data:
You can also see the details of that visitor that was matched to the call as well as the likelihood score.
You may see that multiple visitors were potential matches for your call. CallTrackingMetrics will automatically match the caller with the highest likelihood but you can override the match. To do so you can click check for other sessions and then click use to the match desired.
View our accuracy report which can be found in Reporting->Accuracy Reports. This report will tell you by source if you need more tracking numbers, less tracking numbers, or if they are just right based on the criteria explained in this article.