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Login Link Expired

Last Updated: Mar 11, 2016 09:55AM EST

When you are first added as a user to the system, you will get a link to create a password. This link will be good for two days before expiring.

If your link has expired, go to and click on Forgot Password to have an email sent to you with instructions for resetting your password.

If you are an agency administrator, you can resend the password reset email to your users:

  1. Go to SettingsAccount Users.
  2. Click Edit next to the name of a user
  3. Click the Send Password Reset button located on the right-hand side.
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