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  • Call Reports

    The Call Reports page provides an overview of your calls over a set time period sorted by a dimension of your ...

    May 09, 2017 02:27PM EDT
  • Exporting the Call Reports Page

    The Call Reports page in your account can be exported as a spreadsheet for easy sharing, compiling data, or sa...

    Apr 20, 2017 06:58PM EDT
  • Exporting Call Detail Into Excel

    From the call log, you can click the export button (the cloud with the arrow) to export all of the details for...

    Mar 02, 2017 01:38PM EST
  • Scheduling Reports to Be Emailed

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    Apr 07, 2017 04:26PM EDT
  • Automatic Email Notifications

    You can set up various types of emails to trigger each time a call comes into your tracking numbers. Click he...

    May 09, 2017 02:29PM EDT
  • Accuracy Report

    We have added a feature called Accuracy Reports. This report will tell you by source if you need more trackin...

    Mar 11, 2016 04:51PM EST
  • Account Usage

    One of the many reports that CTM offers is an Account Usage report, which shows a breakdown of cost by trackin...

    Mar 27, 2017 10:32AM EDT
  • Period vs. Global Unique Callers

    As some callers may call more than once, it may be useful to know how many calls were from unique individuals ...

    Feb 16, 2017 05:16PM EST
  • Custom Fields

    Custom fields extend contact and log entries by allowing you to add your own fields for important pieces of in...

    Oct 24, 2016 10:08AM EDT
  • How to Use ROI Reporting

    Within the reports menu, you will see a group of reports called "ROI Reports". These reports allow you to see ...

    Mar 11, 2016 04:31PM EST
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